Please allow up to 14 businessdays for all PRE-ORDERS to process. Please note, business days does not include weekends or holidays. (Orders are not processed on weekends or holidays). Order processing begins once ID Verification is completed. An ID verification form will be sent to the email on your order. ID Verification must be completed within 48-72 hours, if not completed order will be cancelled and refunded.
Please keep in mind, you will not receive any updates on your order while it's being processed. After processing, you will receive tracking information for your order(s) via email. Shipping takes between 2-3 business days
After an order is in the hands of USPS, we are not responsible for lost, stolen or damaged packaging. Please contact your local post office if you do encounter any problems.
Please make sure your address is correct at check out, as we are not responsible for making sure this is correct. We are not responsible if your package is shipped to the wrong address. If package is return, you are responsible for paying the shipping fee again.
PRIVACY POLICY OF COCO CHENELE.
COCO CHENELE operates the COCOCHENELE.COM website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the COCOCHENELE.COM website.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at COCOCHENELE.COM , unless otherwise defined in this Privacy Policy.
By purchasing you are in agreement to the following terms and conditions: You have read the product description and understand the product that you are receiving. You understand and agree to our no refund policy. You Also Agree Not To File A Dispute Or Charge Back For Your Digital Purchase Or Physical Products. You understand that once an order is submitted changes or cancellations can not be made (including item changes, shipping address changes, etc).
After an order is in the hands of USPS, OR FEDEX, we are not responsible for lost, stolen or damaged packages. Please contact your local post office if you do encounter any problems.
Enjoy FREE Shipping on All Orders Over $100 Code: FREESHIP